We hope this message finds you and your families in good health and spirits.
Over the years, in ArtFlock’s commitment to offering the best art education to our students, we have always strived to keep the fees at a minimum and absorbed various incremental costs. However, as you might be aware, the country is currently experiencing inflation which has affected costs across various sectors. These inflationary pressures are impacting us as well.
Given this, after much consideration and in order to elevate the quality, standards, and educational experience of our art course, we find it necessary to make a revision to our fee structure. ArtFlock’s course fees will be increased as follows:
This increase will take effect starting 01 January 2024. Please note that if your child’s new term commences prior to this date, it will be honored at the previous fee.
We understand that any fee adjustment has its impact, and we truly appreciate your understanding and continued support. Our priority remains on the all-encompassing progress and well-being of our students. Rest assured, we remain dedicated to offering the high-quality art education that your children deserve.
Should you have any questions or concerns, please feel free to reach out to us. We are always here to assist you. We deeply appreciate the unwavering support and trust of all parents in ArtFlock. Thank you for being an integral part of our community.
Sincerely, The Management of ArtFlock
Terms & Conditions
Fees & Payment Policy
Registration fee & deposit: A one-time registration fee of $30 is required for all new students. This fee is non-refundable and non-transferable. It covers the administrative costs for all new enrolment and re-enrolment. There is no deposit required at the time of enrollment.
Trial fee: The trial fee for Children’s Art Courses is $38. It will be waived off upon successful sign-up within 7 days from the trial date, subject to slot availability.
Course fee: All fees must be paid in full before the commencement of the art course or new term. Fees are inclusive of art materials, covering all standard art supplies for the classes. Students are welcome to bring their own materials if they prefer. An apron will be provided upon successful enrolment. Course fees and lesson credits are non-transferable.
Late payment: A late payment fee of $15 will be incurred if payment is not received within 14 days after the due date. Enrolment may also be suspended until the account is settled.
Cancellation of enrolment: Cancellations made more than 14 days before the start of the course will receive a full refund minus the $30 registration fee. Cancellations made less than 14 days but more than 7 days before the start of the course will receive a 50% refund minus the $30 registration fee. No refunds will be issued for cancellations made less than 7 days before the start of the course.
Mode of payments: The following modes of payment to ArtFlock Studio Pte Ltd are accepted -
PayNow (UEN: 201835103R)
IBanking (OCBC bank: 601399231001)
Public holiday: There will be no lessons on Public Holidays.
School holiday: Lessons are ongoing during the school holidays (March, June, September, and December).
Year-end break: Our studio break usually falls on the last 2 weeks of December. Parents will be notified of the exact dates.
Punctuality: Students are expected to arrive on time for class to avoid disruption.
Cancellation by ArtFlock: ArtFlock reserves the right to cancel classes (due to the teacher on leave, events, public holidays, etc.). We will inform parents in advance if a replacement teacher is not available. All classes postponed by ArtFlock will be carried forward. We will extend the student’s term accordingly.
Cancellation by students: No refunds are provided for classes canceled by students. However, they may either attend another time slot or opt for a term extension. Kindly inform ArtFlock 8 hours before lesson time if students are not able to make it to class.
Term extension: For classes that are postponed by students (sick, away for holiday, etc.) - we will provide term extensions of up to 2 weeks per term, 3 weeks if the term falls on the June/December holiday. Classes will be forfeited accordingly if students’ absences exceed the quota provided.
Additional term extension: A one-time additional extension request will only be considered on a case-by-case basis, due to emergency or unavoidable circumstances with submission of valid documents.
Rescheduling of lesson: Alternatively, if students are not able to attend their regular slot for a particular week, they may reschedule to another time slot within the same week - subject to slot availability.
Make-up class: Parents may check with us for slot availability if students wish to do a make-up class that is not in the same week as their missed class. Slots may be very limited, subject to the teachers’ availability.
Permanent change of time slot: Requests for a permanent change of time slot are only subject to availability.
Deferment: Deferment of students’ new term is allowed up to 3 weeks only. However, full payment of the course fee is required to secure the slot for the new term. If no confirmation is received, ArtFlock reserves the right to withdraw the student from the art course. The registration fee will be applied for re-enrolment.
Withdrawal: Parents are required to fill up the withdrawal form if the student does not wish to continue with a new term. This has to be done 30 days before the student’s term ends.
No show: ArtFlock reserves the right to withdraw students from the art course if they have been absent for 4 consecutive lessons without notice and the student, parent, or guardian has been un-contactable.
Sibling discount: A 3% discount will be applied to the total course fee for siblings.
Referral discount: Refer a friend, and both you and your friend receive a one-time $20 discount on your next renewal.
Change in discounts: Discounts are subject to change periodically.
Child Safety Guidelines
The welfare of our students is our primary concern.
Safe recruitment: We practice safe recruitment by checking the suitability of teachers to work with the respective age groups.
Acknowledgement of conditions: Parents must advise ArtFlock of any medical conditions, allergies, and/or special learning needs that students have. All such information will remain confidential.
Drop off & pick up: Students must be punctually dropped off/picked up at the stated time by an adult (parent/caregiver).
Outside class times: ArtFlock is not responsible for the safety of students outside their class times.
Accident/Emergency: Our staff are trained in Child First Aid and CPR. Parents/caregivers will be contacted immediately and staff will perform appropriate first aid and if necessary call an ambulance.
Mask-wearing: Masks-wearing is now optional.
Credibility: Our art instructors are meticulously chosen to ensure they meet the necessary qualifications and are fit for the role. Beyond their initial qualifications, our teachers undergo specialised training to ensure they embody ArtFlock’s teaching philosophy and standards.
Change of teachers:Teachers are consistently appointed to the same class each academic year. We recognise the deep bonds that students and parents often form with their art instructors. While continuity is important, occasional changes in teaching staff can be essential and unavoidable. As in all professional settings, there are times when our educators will take time off, fall sick, and choose to take new paths in their careers. Rest assured, every instructor is thoroughly vetted and trained to uphold our high standards of instruction. Additionally, interacting with diverse teaching talents offers valuable learning experiences.
Connecting with teachers: Parents are welcome to connect with our art teachers briefly after class to gain insights into classroom activities and their child's progression. However, please be mindful that each conversation is limited to around 5 minutes, as our teachers often have subsequent classes to prepare for.
Teachers on leave: Our instructors are also committing their weekends to their roles. We hope you will show understanding when they take time off. ArtFlock will only postpone classes if a substitute teacher is not available.
Personal contact: For professional boundaries, our teachers are prohibited from sharing their personal contact information with clients. Kindly use our school's communication channels for all correspondence.
ArtFlock’s materials and resources: Any teaching materials, course summaries, or resources from our school are for individual use and are strictly prohibited from being copied or shared without direct permission.
Student’s artworks: The student, parent, and guardian provide ArtFlock with permission to utilize the artwork crafted by the student during their art education here. Additionally, we are granted the right to use any recorded coursework.
Media: For educational research purposes, ArtFlock routinely documents the growth and engagement of our students, which may involve capturing photographs or video footage. Images of students and their parents/guardians could be taken during class sessions or events. We reserve the right to feature such photos or videos across our publications, website, social media outlets, and other communication platforms. Should you prefer not to have your or your child's media utilized in this way, please inform us.
Personal data: We are obliged to maintain the confidentiality and privacy of your data at all times.
Conduct & Discipline
Orderly conduct: Clients are required to consistently show respect and courtesy towards instructors, staff, and peers. We hold the explicit right to pause or end the enrolment without any refund of the term fees of anyone demonstrating disruptive, discourteous, or behavior that violates the school's code of conduct.